TGMTEK

Can I use cellphone to control the light ?

Yes,our system use Smart Switch as the core,

Can I control the same set of lights in two different locations?

es, our system supports multi-point control. You can install switches in different locations to control the same set of lights simultaneously.

Can it coexist with the existing physical switches?

Absolutely, our system can coexist with your current physical switches. You can choose to use wireless switches or retain your existing ones.

If there's a power outage, do I need to reconfigure it?

After a power outage, our system retains its settings and automatically resumes normal operation when power is restored, eliminating the need for reconfiguration.

Can the wireless signal be copied by others?

Our system employs secure encryption protocols to ensure the safety of wireless signals, preventing unauthorized copying or intrusion.

If my neighbor also installs your product, will it control their lights?

Our system has unique identifiers and communication protocols to ensure that each system can only control its own lights, avoiding interference with neighboring systems.

What if a light is faulty?

If a lamp malfunctions, you can contact the dealer from whom you purchased it or our customer service department. Our products come with quick-disconnect connectors, making replacement easy. The replacement process takes approximately 30 seconds to 1 minute.

We're renovating our home, but our community is quiet. Will installing your products require drilling into walls?

Our wireless smart lighting system doesn't require wall drilling. The installation is straightforward and convenient, causing no damage to your indoor decor.

We want to replace our lights with yours. Do we need to rewire?

No rewiring is needed. Our lights can be directly connected to the existing power lines, and wireless communication eliminates the need for additional wiring. It's convenient and quick.

Does the product have a warranty?

Yes, our product have 1 year of warranty.

We sometimes hold events in our restaurant and need to adjust the lighting. Would it be troublesome if we switch to your lights?

Not at all. Simply choose lights with the same opening size as your current fixtures, replace them one by one, and then use the Smart Switch to wirelessly configure groups and scenarios. It's very convenient.

I've heard that wireless products are often unstable. Should I be concerned?

Our wireless smart lighting system is meticulously designed and tested for stable and reliable communication performance, ensuring normal operation and a good user experience.

Can special fixtures like crystal lights, ceiling lights, and explosion-proof lights be controlled by your system?

Yes, our system can connect to various special fixtures, including crystal lights, ceiling lights, and explosion-proof lights, using 0-10V and on/off light controllers. This allows you to have complete control and adjustment over these lights.

If the internet goes down, can I still turn the lights on and off?

We use independent 2.4GHz wireless communication, so the system can operate normally without internet connectivity.